1. Use of Products and Services

1. 1.1 – You may use the services provided by 101.WEB.ID if you are of legal age to form a binding contract and are not restricted under applicable law. To access services, you must provide accurate, current contact information and maintain confidentiality over your account credentials. You are fully responsible for all activity and for all content hosted within your account.
2. 1.2 – You agree to notify 101.WEB.ID immediately of any unauthorized use of your account or breach of security. 101.WEB.ID is not liable for any loss or damage resulting from failure to maintain your account's security.
3. 1.3 – Your access to services may be suspended or terminated at any time and for any reasonable cause, without prior notice. After termination, you may not have access to any stored data, but you are entitled to a copy of your backups. If your service is cancelled without cause, a pro-rata refund will be provided.

2. Acceptable Use Policy

We allow you to use all subscribed resources. However, you are expected to use them responsibly and legally.

1. 2.1 – Abuse Definitions
   1. 2.1.1 – Resource Abuse
      Any activity, intentional or not, that consumes excessive system resources and negatively impacts other clients or server performance.
   2. 2.1.2 – Unsolicited Communications
      Sending any email or communication without the recipient’s prior consent. Knowingly allowing or initiating unsolicited messages is grounds for immediate service termination and a permanent ban.
   3. 2.1.3 – Malicious Content
      Distributing harmful scripts, malware, or code that compromises user security or system stability. This includes any content violating local or international laws. Having such content will result in instant termination and a permanent service ban.

1. 2.2 – Remedial Action
   1. 2.2.1 – Intentional or Malicious Abuse
      Defined as any prohibited act knowingly performed by the user or anyone they authorize. Such abuse will lead to immediate termination of all services without compensation, unless law enforcement requires data retention.
   2. 2.2.2 – Permanent Ban
      Any customer found guilty of malicious or repeated abuse will be permanently prohibited from using services from 101.WEB.ID.

3. Conditions of Use

1. 3.1 – You agree that violating any part of the Acceptable Use Policy may result in immediate suspension or termination of your account, with or without notice and without refund.
2. 3.2 – Intentional or malicious misuse will result in permanent service ban and data deletion, in accordance with the Acceptable Use Policy.

4. Billing

1. 4.1 – Invoicing
   1. 4.1.1 – Invoices for recurring services will be issued 30 days prior to the due date.
   2. 4.1.2 – Unpaid services will be suspended after 3 days past due.
   3. 4.1.3 – Services unpaid after 7 days past due will be terminated.

1. 4.2 – Chargebacks and Disputes
   1. 4.2.2 – Filing a chargeback or payment dispute will lead to immediate service suspension.
   2. 4.2.3 – At our discretion, all services may be terminated permanently and without refund.

5. Service Provisioning and Management

1. 5.1 – Provisioning Times
   1. 5.1.1 – Orders placed during business hours are processed promptly upon successful payment.
   2. 5.1.2 – Orders outside business hours are provisioned within 24 hours, assuming accurate contact and payment details.

1. 5.2 – Service Suspension
   1. 5.2.1 – Suspended services will be taken offline and inaccessible until the issue is resolved.
   2. 5.2.2 – No data will be available during suspension.

1. 5.3 – Service Termination
   1. 5.3.1 – Once terminated, all data and backups will be permanently deleted.
   2. 5.3.2 – Associated IP addresses and DNS records cannot be recovered.

Final Notes

I aim to provide services that just work — simple, reliable, and fully managed. If you have any concerns, please contact me and I’ll do my best to assist you.